Director, Sales Strategy

Director, Sales Strategy FCC Division Job Description The FCC Revenue Operations team is hiring a Director of Sales Strategy to serve as the strategic business partner to FCC Business Unit General Managers and Sales Leadership across CT Corporation and Compliance Solutions. Reporting to the VP, Revenue Operations, FCC, this role owns go-to-market execution, sales productivity, and bookings acceleration through strategic planning, business insights, operational governance, and performance management.

The Director leads the commercial operating cadence for FCC — forecasting, quarterly business reviews, account reviews, and annual planning — and translates strategic priorities into plans the sales organization can execute against. The role uses analytics, technology, and process discipline to improve commercial performance and grow new business bookings, retention, and organic revenue. The Director leads the FCC Sales Strategy team (an Associate Director and a Manager, each aligned to an FCC business) and serves as a trusted advisor to divisional leadership.

Key Responsibilities Go-to-Market Strategy & Planning Partner with FCC Business Unit GMs and Sales Leaders to develop and execute segment growth strategies across CT Corporation and Compliance Solutions. Lead annual and in-year sales planning, including capacity modeling, territory design, coverage optimization, and quota setting, in partnership with Corporate RevOps Sales Compensation & Planning and FCC Finance.

Develop data-driven market opportunity assessments that align sales resources with growth potential across FCC's customer segments (law firms, corporations, lenders, and financial institutions). Drive account prioritization, segmentation, and scoring strategies that maximize sales productivity and cross-sell across the FCC portfolio. Business Performance & Governance Own the FCC commercial operating cadence: Salesforce-based forecasting, QBRs, account reviews, and strategic planning sessions.

Drive accountability through rigorous inspection of pipeline health, forecast accuracy, and execution against bookings and retention targets. Establish KPIs and dashboards that give leadership visibility into business performance and leading indicators. Analyze trends and performance drivers to identify risks, opportunities, and actions required to hit divisional targets. Analytics & Insights Generate actionable insights through advanced analytics and disciplined, data-driven decision making.

Develop reporting frameworks that connect top-of-funnel performance to customer acquisition, expansion, retention, and customer value realization. Raise the quality of business decisions through strong data management and analytical rigor. Revenue Operations & Transformation Lead cross-functional initiatives that improve sales productivity, operational efficiency, and revenue velocity. Partner with Sales, Marketing, Customer Service, Finance, HR, and Technology teams to streamline processes and improve execution.

Recommend and support sales incentive plan design that aligns seller behavior with FCC business objectives. Drive adoption of technology, automation, and AI-enabled capabilities that simplify workflows and increase customer-facing selling time. People Leadership Build, coach, and develop a high-performing Sales Strategy team; set objectives, performance expectations, and development plans. Foster a culture of accountability, collaboration, and continuous improvement.

Serve as a trusted advisor to executive leadership by identifying growth opportunities, evaluating business performance, and recommending strategies for long-term commercial successications Bachelor's degree in Business, Finance, Economics, Analytics, or a related field; MBA or advanced degree preferred. 10+ years of progressive experience in Sales Strategy, Revenue Operations, Sales Operations, Business Operations, Consulting, Finance, or a related commercial function. 5+ years leading and developing high-performing teams.

Proven experience partnering with senior sales leaders and executives to drive business performance and transformation. Strong command of sales planning, territory management, forecasting, pipeline management, and go-to-market strategy. Demonstrated success leading complex cross-functional initiatives in a matrixed organization. Exceptional analytical, financial, and problem-solving skills; able to turn data into business action. Experience leveraging AI, automation, and modern technology to improve decision-making and operational effectiveness.

Strong executive presence with outstanding communication, presentation, and stakeholder management skills. Experience building and leading geographically dispersed teams. Demonstrated ability to balance strategic thinking with hands-on execution. Experience with Salesforce, Power BI, CRM analytics, and sales planning platforms. Preferred: experience in B2B information services, software, or financial/legal/regulatory compliance markets, with both subscription and transactional revenue models.

Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.

Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $151,700.00 - $270,950.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location.

Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance.

Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day.

Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains.

We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential.

With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions.

Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.

We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us.

Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026.

In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.

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• Bachelor's degree in Business, Finance, Economics, Analytics, or related field; MBA preferred.
• 10+ years in Sales Strategy, Revenue Operations, or related commercial function; 5+ years leading teams.
• Expertise in sales planning, forecasting, pipeline management, analytics, and technology (Salesforce, Power BI).