About the role
Mercury is the fintech startups use for banking\* and all their financial workflows. We are seeking a detail-oriented and experienced individual with a background in either risk, banking, compliance, AML, fraud or regulatory to assist our Ongoing Due Diligence (ODD) team. In this role, you will be responsible for conducting thorough reviews of existing accounts to ensure compliance with regulatory requirements and providing support for our BPO partners.
\*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
As part of the journey, we would expect you to:
Conduct KYC Refresh and/or Enhanced Due Diligence Reviews as needed
Identify opportunities to reduce unnecessary volumes through trends and themes associated to reviews conducted
Support our BPO partners with escalations tied to various review types tied to CIP, CDD & EDD
Communicate effectively with various stakeholders and customers
After account review, document rationale to maintain or exit decisions on customer accounts
Identify and escalate any potential issues or concerns to management
Maintain accurate and up-to-date records of all reviews conducted
Some things that might make you successful in a role like this:
Have a strong understanding of regulatory requirements
Be a highly motivated self-starter, comfortable working within a fast paced environment
Work efficiently and independently, but know when to ask for help
Enjoy and have experience working autonomously in a queue based role
Place an emphasis on quality — paying very close attention to detail to keep bad actors out and ensure we're letting good customers in
Have great critical thinking skills and enjoy problem solving
Have great written communication skills
Role location: San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States.
Target new hire base salary ranges: US employees in NYC, LA, Seattle, or SF Bay Area: $85,500 - $96,200 USD. US employees outside those metros: $77,000 - $86,600 USD. Canadian employees: $80,800 - $90,900 CAD.
Minimum requirements
- Background in risk, banking, compliance, AML, fraud, or regulatory
- Strong understanding of regulatory requirements and KYC/EDD processes
- Ability to work independently with attention to detail and effective communication skills
This listing was parsed by AI and may not be complete. Check the official posting on Mercury's site for the most accurate information.