About the role
Senior Manager - Application Development
Location Chicago, Illinois, United States This job is associated with 2 categories See allJob IdWHQ00026882Information TechnologyJob TypeFull-TimePosted Date 09/17/2026
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Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.
Description
Job overview and responsibilities
The Senior Manager of IT Applications Development will be pivotal in building a team dedicated to developing innovative solutions for our Travel Systems supporting our Human Resources Business Partners. This position will drive technological advancements and shape our company's future amid ongoing transformations related to Employee Travel Modernization and innovative Learning development tools. As a leader, you will have exceptional leadership and communication skills and a deep understanding of driving organizational change, Agile development, and solutions architecture.
Leadership and Team Management
Build and lead a high-performing agile team, fostering a culture of collaboration, accountability, and continuous learning with both on and offshore resources
Provide strategic direction and oversight to ensure the successful execution of product goals, resource management, and day-to-day operations
Establish goals for the team and individuals, including performance reviews and career and performance plans
Enable the DT transformation of building agile based pods aligned to our common metrics and measure
Communication and Stakeholder Management
Collaborate with United's business and IT leadership teams and product subject matter experts to establish the product's long-term vision, goals, and strategy
Develop multi-year product road map beginning with migrating the legacy system off the mainframe to cloud based application
Share knowledge and work together to generate innovative solutions to problems
Align with business partners on delivery success criteria and ensure technology solutions follow architectural standards
Budgeting and Resource Management
Provide delivery estimates and business case updates to support overall DT performance metrics and product status reporting
Develop and manage the program budget, ensuring efficient resource allocation to support strategic initiatives and operational need
Track and report on key performance metrics, making data-driving decisions to improve the efficiency and effectiveness of the team
Strategic IT Planning and Execution
Evaluate, implement, and manage SaaS-based solutions and develop in-house cloud-based solutions
Develop plans for migration from legacy systems to modern technologies
Identify technical obstacles early and collaborate closely with the team to find innovative solutions
Responsible for escalating, assisting, and following up on resolving issues related to the delivery of technology solutions
Ensure that Agile methodologies are implemented following best practices and that continuous improvements are made as needed
Ensure compliance with code scanning and other security protocols during development and release
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree
Information Systems, Computer Science, Engineering, Business Administration, or related field preferred
7+ years of relevant experience
Proven experience leading and developing IT teams both on and offshore, with a strong focus on leadership, mentorship, and team development
Experience implementing SaaS solutions
Successful track record of building applications using AWS cloud
Leadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key stakeholders
Outstanding communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization
A mindset for continuous learning and staying updated on industry trends, emerging technologies, and best practices (eg, AI and Agentic design)
Advanced technical and business knowledge in software development life cycle, quality assurance, project management, and other related disciplines/processes
Well-versed in Agile development and product management/pod support
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Master's degree
Understanding of system architecture principles, including the ability to design scalable and reliable solutions
3+ years of Application development (.Net, Java, or other modern language)
Experience with modernizing mainframe systems to AWS Cloud
Experience with SAAS Learning tools including VR & AI technology
Experience with utilizing AI solutions for developing code and increasing efficiency
The base pay range for this role is $140,600.00 to $183,108.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com
Minimum requirements
- Bachelor's degree and 7+ years of relevant experience leading IT teams, with expertise in SaaS and AWS cloud application development
- Proven leadership managing cross-functional teams, strong communication skills, and ability to influence senior stakeholders
- Legal authorization to work in the U.S. without sponsorship and successful interview completion required
This listing was parsed by AI and may not be complete. Check the official posting on United Airlines's site for the most accurate information.