Associate Sales Process Specialist
About the role
Job Description
Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities
Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines
Works within standard operating procedures under supervision to develop and share quotes using standardized pricing tools
Client follow-up and aid in turning quotes into orders. Process quotes into Orders using ERP
Support account managers & SE/ISEs by performing included but not limited to admin-related tasks
Applies experience and skills to complete assigned work within own area of expertise
Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate
Track account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of account and account opportunities
Collaborates with internal resources to resolve customer inquiries and ensure that the customer receives the proper message to ensure complete understanding and results requested
Based on the relationship and deep understanding of the customer and needs, provides input to account manager or SE/ISE to inform sales strategy where applicable
Build an internal UL problem-solving network and proactively engage internal personnel to
anticipate problems, improve delivery, and develop solutions that improve ULS’ customer experience
Meet established timelines for pre-and post-sales activities.
Works with a moderate degree of supervision
Performs other duties as directed.
Responsibilities
.
Qualifications
High school diploma
Under 1 years of related experience
Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software
Business acumen and a sufficient understanding of business sales processes
Sufficient understanding of core UL products / services for aligned industry to effectively generate quotes.
Experience managing internal systems and data sources
Strong communication and administrative skills
English proficiency preferred.
What we offer:
Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated annual compensation for this position is $57,600 - $62,400 which includes a base salary of $48,000. - 52,000. and 100% on target performance. Members of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan. The annual target incentive for this position is 20% of the base salary, paid quarterly, and is contingent upon performance.
Compensation is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors.
This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
The application deadline for this position is 4/26/27
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Job Info
Job Identification
11289
Job Category
Sales (SIP eligible)
Posting Date
10/26/2026, 10:35 PM
Degree Level
High School Graduate
Job Shift
Day
Locations
14301 SE 1st Street, Vancouver, WA, 98684, US
12 Laboratory Drive, Durham, NC, 27713, US
175 Broadhollow Road, Melville, NY, 11747, US
333 Pfingsten Road, Northbrook, IL, 60062, US
Minimum requirements
- High school diploma and under 1 year of related experience
- Proficient in MS Office and CRM software with business sales process knowledge
- Strong communication, administrative skills, and understanding of core UL products/services
This listing was parsed by AI and may not be complete. Check the official posting on UL Solutions's site for the most accurate information.