21GRAMS- Experience Designer

21GRAMS- Experience Designer

Boston - Massachusetts; Carmel - Indiana; Chicago - Illinois; Lambertville - New Jersey; Remote - USA; Water Street - New York

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry is looking for an Experience Designer to join our growing team!

This is a entry to mid-level Experience Design position that will provide support in execution of creative and digital experiences for various clients across the agency. Organization, positivity and flexibility are essential as you work both autonomously and collaboratively to discover creative solutions based on quantitative and qualitative research. We want Experience Designers who love unraveling tough problems and inspiring people to think strategically about experiences in fresh new ways.

This is a hybrid/remote role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville, or San Francisco—or remotely within the US, depending on team and business needs.

What you’ll do:

Create and own UX and design deliverables including wireframes, prototypes, functional annotations, experience strategic thinking, customer journeys, sketches and full comp designs

Conduct user research, usability testing, heuristic analysis and competitive analysis

Involvement in all stages of the design process; research through concepting, prototyping, and implementation

Effectively provide experience and support in applying consumer needs, brand guidelines, strategic insights, etc. to a variety of digital solutions

Contribute and critique design work with the creative teams

Utilize and advocate for human-centered design process and thinking

Lead with action to inspire and encourage teams in use of new methods and push thinking

Research and stay current in digital design trends, tools, and technologies within all industries, but especially the healthcare industry.

Present ideas and concepts to internal teams

Ensure consistent and user-friendly solutions

This position is a perfect fit for you if:

Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.

You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.

You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.

You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

2-5 years of experience in creating and designing complex digital products/experiences

Interest in healthcare and medicine

Excellent problem-solving skills and a love for new challenges

Strong verbal communication skills; strong writing and composition abilities Knowledge of general SEO and ADA guidelines

Excited about changing the landscape and finding creative solutions

Self-directed and comfortable working with ambiguity and uncertainty

Ability to think proactively, multitask and prioritize in a fast-paced environment

An eye for pixel perfect design and careful attention to detail.

Construct clean and organized creative deliverables that adhere to style guidelines

Pay Range: $85,000 - $95,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.