About the role
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The Direct Property Acquisition Experience (DPAX) team is hiring a senior business systems consultant to join our dynamic team!
We are the delivery team behind Home Quote Explorer (HQX), the system customers and agents use to quote and purchase property products. Our work spans quoting and selling a variety of products, including Home, Condo, Manufactured Home, and more, offered by Progressive Home and non-affiliated carriers within our carrier network. Additionally, we provide technology support for quoting applications used by internal multi-product agents in the PGR Advantage Agency (PAA) to sell policies by phone.
As a senior business systems consultant, you'll play a critical role in developing functional and non-functional requirements for projects aimed at improving the quoting experience and expanding product offerings across both online and voice channels. You'll collaborate with cross-functional teams such as ITSM, Data Insights, Carrier Management, QA, and Direct Quoting to deliver new products, maintain carrier needs and provide production support for property quoting.
This is a remote position with occasional travel to an office for meetings and/or training.
Minimum qualifications
A minimum of 8 years experience in business systems (e.g., systems integration, implementing technology solutions, project management, process design and optimization, testing and troubleshooting systems, training and supporting users, ensuring compliance and security, gathering and documenting requirements)
{OR} Bachelor's degree or higher and a minimum of 5 years experience in business systems (e.g., systems integration, implementing technology solutions, project management, process design and optimization, testing and troubleshooting systems, training and supporting users, ensuring compliance and security, gathering and documenting requirements)
Preferred skills
Experience as Business Systems Consultant or Business Systems Analyst
Product Owner/SCRUM training or certification
Experience managing medium complexity projects and driving them forward by influencing sponsors and stakeholders
Ability to create and support business system requirements, including user stories and acceptance criteria, specifically on front end applications
Strong analytical skills to assess complex needs, communicate effectively, and influence others
Exceptional prioritization and time-management abilities, with familiarity in property products and systems
Prior experience with production support
Compensation
$81,400- $108,500/year
Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance
Benefits
401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off, including volunteer time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Onsite gym & healthcare at large locations
Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes &
Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
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Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
Minimum requirements
- 8+ years in business systems or
- Bachelor's degree + 5+ years in business systems
- Experience in systems integration, project management, process design, testing, training, compliance, and requirements gathering
This listing was parsed by AI and may not be complete. Check the official posting on Progressive's site for the most accurate information.