Project Manager, Digital Physiology

At Clario, a part of Thermo Fisher Scientific, the Manager, Project Management is responsible for implementing departmental strategies, monitoring project progress, and leading a team of Project Management professionals to achieve departmental and corporate objectives. This role provides operational leadership, drives customer satisfaction, promotes process excellence, and supports the development of high-performing teams within a dynamic and fast-paced environment.

The successful candidate will collaborate across functions to ensure efficient project delivery, operational effectiveness, and continuous improvement while fostering a culture of accountability, collaboration, and customer focus.

What We Offer Competitive salary and annual performance incentive opportunities Comprehensive medical insurance coverage Life and disability insurance programs Employee assistance and well-being programs Professional development and career growth opportunities What You'll Be Doing Partner with departmental leadership to ensure strategic objectives are effectively implemented and delivered according to established timelines. Lead, mentor, and develop Project Management team members through coaching, career planning, and competency development.

Ensure appropriate onboarding, training, and documentation processes are completed and maintained. Review project system setups, processes, and documentation to ensure compliance with quality standards and Standard Operating Procedures (SOPs). Conduct routine team meetings to facilitate communication, monitor workload, and support resource forecasting. Collect, monitor, analyze, and report on team performance metrics to assess productivity, efficiency, and operational effectiveness.

Serve as the primary escalation point for customer concerns and collaborate with internal and external stakeholders to drive timely resolution. Lead hiring, onboarding, training, and performance management activities for Project Management team members. Promote collaboration across departments to ensure effective communication, efficient resource utilization, and successful contract execution. Develop and implement strategies to enhance customer service and streamline Project Management processes. Ensure compliance with training requirements and documentation standards.

Support the development, review, and maintenance of SOPs, departmental training plans, and job descriptions. Lead departmental initiatives and process improvement efforts related to systems, services, and operational workflows. Participate in customer meetings and presentations alongside Business Development and Operations teams as required. Perform additional responsibilities and special projects to support organizational objectives. What We Look For Bachelor's degree required; Master's degree preferred.

Minimum of six years of experience in telecommunications, SaaS technologies, Clinical Trials, Healthcare IT, pharmaceuticals, or a related industry. Demonstrated Project Management experience within a high-volume, fast-paced environment. Six or more years of people leadership experience preferred, including direct management of teams of 15 or more employees. Proven ability to lead, develop, and scale high-performing teams. Knowledge of the pharmaceutical drug development process. Experience working within Software Development Life Cycle (SDLC) environments.

Strong understanding of project management methodologies, operational processes, and customer service principles. Excellent organizational, interpersonal, communication, time management, and prioritization skills. Ability to build effective partnerships and collaborate across multiple functions and leadership levels. Strong analytical and problem-solving capabilities with a focus on continuous improvement. Proficiency with Microsoft Office applications. Willingness and ability to travel domestically and internationally, approximately 20% as business needs require.

Commitment to quality, customer satisfaction, operational excellence, and team development. At Clario, a part of Thermo Fisher Scientific, you'll have the opportunity to contribute to groundbreaking clinical research that helps bring innovative therapies to patients worldwide. Join a global team dedicated to scientific excellence, collaboration, and making a meaningful impact on human health. Clario Privacy Policy Clario is a leading provider of endpoint data solutions to the clinical trials industry, generating high-quality clinical evidence for life sciences companies.

We offer comprehensive evidence generation solutions that combine medical imaging, eCOA, precision motion, cardiac solutions and respiratory endpoints. For more than 50 years, Clario has delivered deep scientific expertise and broad endpoint technologies to help transform lives around the world. Our endpoint data solutions have supported over 30,000 clinical trials in more than 100 countries. Our global team of science, technology, and operational experts have supported over 70% of all FDA drug approvals since 2015.

• Bachelor's degree required; Master's preferred, with six+ years in telecommunications, SaaS, Clinical Trials, Healthcare IT, pharmaceuticals, or related fields.
• Demonstrated project management experience in high-volume, fast-paced environments; people leadership experience preferred managing 15+ employees.
• Knowledge of pharmaceutical drug development, SDLC, project management methodologies, strong communication, analytical skills, and willingness to travel ~20%.