Sales Account Manager

Sales Account Manager

Aon Is Looking for a Sales Account Manager, Rewards Solutions

As part of an industry-leading team, you will help empower clients by delivering innovative and effective solutions supporting the Rewards Solutions group within Aon! Rewards Solutions is part of the Human Capital Solutions business, this role is within the Commercial Products group, including Aon and Radford Surveys and Services within North America.

This position will be based in the United States and can be done remotely.

Your Impact as a Sales Account Manager, Rewards Solutions

Job Responsibilities:

Direct sales owning and managing a large book (100+ client accounts) while developing new clients and maintaining existing corporate clients across North American headquartered companies in the technology, life sciences, retail, manufacturing and a variety of sub-industries

Prospecting and outbound outreach to develop own pipeline for new business development is crucial to success; daily determination, perseverance, confidence and organization required

Work with prospects up through multiple levels of client organizations (up to CxO levels), spanning emerging companies to global enterprises, proactively developing and maintaining mutually beneficial positive relationships

Focused, active listening skills with innovation in solving to client and prospect objectives/needs with Radford solutions in a professional manner, always representing Aon/Radford principles

Exercise discretion and independent judgment with respect to negotiating terms of sales and closing business, within context of internal guidelines

Share responsibility for retention of clients with an internal Client Services team. Lead annual client renewal including expanding survey participation and other offerings. As required, ensure survey inputs are received as of scheduled survey deadline when retention of client is at risk

Communicate efficiently with internal teams including sales colleagues, survey operations, order process and retention team, marketing, accounting, and consulting group when appropriate

Active and continuous initiative to learn and maintain knowledge of all surveys, survey processes and value proposition for prospects and clients.

Understand Rewards Solutions Advisory expertise, coordinate on clients and prospects, understand various broader Aon offerings to both inquire and listen for expanded engagements and cross-sell referrals across Human Capital Solutions and other business units

Work closely with the Sales Director to incorporate coaching, follow internal processes, and apply skills development to consistently improve performance.

Collaborate with peer Sales Account Managers to support portfolio coverage, knowledge sharing, and team-wide success.

Demonstrate strong personal ownership of assigned accounts, while proactively seeking help when appropriate for complex situations or escalations.

Required Experience:

Outstanding professional selling and account management skills, negotiation and closing via phone and online environment

Minimum of 5 years Sales experience in a hybrid account management and new-business role, preferably with both high volume account responsibilities and new business to business success in a solution/services selling environment with consistent quota achievement

Home office/workspace set up for uninterrupted daily execution of calls and video interactions; virtual work locations available for short or long term depending on proximity to Aon office

Strong organizational and time management skills to establish and meet goals and daily priorities independently while managing a large, potentially varied, client portfolio

Prior use of Salesforce and online meeting presentation tools for selling (WebEx); Outlook efficiency and Excel experience crucial

Ability to actively listen and act autonomously on a prospect/clients’ questions, goals and objectives to provide outstanding service

Quick analytical listening to assess what drives client reliance on Aon/Radford’s resources

Expertly seasoned verbal and written communication skills

Team player required - Internal cooperative sales team environment encourages goal-oriented collaboration among sales team members with focus on both individual and team achievement.

Preferred Experience:

Human Resources related experience, products, services and/or prior survey knowledge

Experience operating within an industry vertical or transitioning from generalist to specialized coverage

Education:

Bachelor’s Degree in Business or other related degree or equivalent

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $85,000 to $95,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.The salary range reflected is based on a primary work location of Chicago, IL. The actual salary may vary for applicants in a different geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive production incentives in addition to base salary. The amount of any production incentives varies and is subject to the terms and conditions of the applicable incentive plan.

• Minimum 5 years sales experience in hybrid account management and new business with consistent quota achievement
• Bachelor’s degree in Business or related field, or equivalent
• Proficient in Salesforce, WebEx, Outlook, Excel, with strong communication, organizational, and negotiation skills