Senior Claims Advocate - Financial Services Group

Senior Claims Advocate - Financial Services Group

Senior Claims Advocate - Financial Services Group

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Financial Services Group Legal and Claims Practice Group.

This will be a hybrid role working from our New York, Chicago, Atlanta, Denver or Connecticut Aon office location.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Manage the claims process for Aon’s Financial Services Group’s (“FSG”) clients from start to finish

Provide expert advice on reporting procedures and claims process

Ensure timely and accurate reporting of claims

Obtain and review coverage positions from insurers

Establish and manage lines of communication between clients and insurance carriers

Serve as the point person for the client on all FSG claims related matters

Serve as the client’s advocate with the insurers

Partner with clients to ensure that insurers are updated as necessary with respect to pending claims

Obtain consent from insurers for retention of defense counsel and vendors

Engage insurers in resolution of claims, such as seeking consent to settlement opportunities and ensuring payment of defense fees and expenses

Assist clients and brokers on coverage issues for Directors and Officers Liability, Errors and Omissions, Employment Practices, Fiduciary, and Fidelity policies

Maintain adequate documentation of claims related correspondence

Work alongside Claims Attorneys to help clients resolve complex claims issues

Contribute to data produced by the Legal and Claims Practice Group for the benefit of internal and external clients

Any and all other responsibilities as deemed necessary by supervisor to achieve the purpose of the job

How this opportunity is different

Our approach to claims management is quite simple: through hard work, dedication, and creative thinking, we can help our clients achieve favorable claim resolutions. We are proud of the investment our firm has made in this valuable client resource and firmly believe Aon’s Legal and Claims Practice Group is a significant competitive advantage for our clients.

Skills and experience that will lead to success

Demonstrates a strong understanding of claims management process

Possesses knowledge of Financial Lines market and insurer partners

Analytical skills

Attention to detail

Customer and interpersonal skills

Skilled in MS Office suite

Has at least 5 years’ experience handling claims or commensurate legal or insurance experience

Education: Bachelor’s degree or equivalent years of proven experience

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $91,800 - $114,800 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

• Bachelor’s degree or equivalent experience with at least 5 years handling claims or related legal/insurance work
• Strong understanding of claims management and Financial Lines market knowledge
• Proficient in MS Office, analytical, detail-oriented, with strong customer and interpersonal skills