Inbound Sales Representative - Premier

Location:

Remote, US

Category:

Sales

Requisition ID:

19440

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Job Description

Job Title: Inbound Sales Representative - Premier

Quick Insights:

$16.00 per hour + uncapped monthly bonus

This is a sales based role, where you will help drive revenue and foster meaningful connections with customers.

Wayfair issues company provided hardware for use

Schedule flexibility is required. You must be able to work Saturdays & Sundays. This role may also require evening shifts and holidays to help accommodate customer needs.

Wayfair (NYSE: W) is a global leader in home goods, offering an extensive range of products to our customers. We are searching for tech-savvy, self-motivated individuals to join our Inbound Sales team! If you thrive on connecting with customers and guiding them towards exceptional purchases, Wayfair offers an exciting opportunity for you to embark on a rewarding career journey!

What does a Sales Agent do?

As a Premier Inbound Phone Sales Agent, you will be responsible for handling incoming sales calls from B2C and B2B customers converting inquiries into sales opportunities. Your primary focus will be on engaging with potential customers, understanding their needs, and effectively promoting products or services to meet those needs. This role requires exceptional communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment.

Identify Opportunities - Able to proactively and confidently identify opportunities and offer clear solutions to our customers by actively placing orders and offering additional products to fit their needs

Overcome objections - Able to confidently overcome objections presented by our customers due to a strong understanding of Wayfair's products and processes and can self-serve to find solutions for our customers

Take Initiative - We want to provide a best-in-class customer experience. You’ll collaborate with product suppliers to gather detailed information, sometimes beyond what's available on our website, to help enhance the customer experience with in-depth product knowledge to meet their needs.

Is Target Driven - Proactively own your key metrics and offer solutions to management to achieve your individual and team sales targets. Actively take on board feedback provided in regular coaching sessions to ensure you follow our structured sales process and call flow.

Adapt to Technology: Navigate our systems with ease, staying up-to-date with technology changes and using your tech proficiency to resolve customer questions quickly and effectively

Business Customers - Advise and work with business customers to generate quotes, source, and curate amazing business spaces- ensuring following correct discounting processes at all times.

What Are The Requirements?

Meet requirements of 6 months tenure, consistent high metrics in a Primary Sales role and be in good standing

Experience working in a fast paced sales environment

Hardworking and resilient attitude with a strong desire to build relationships through technology

You are a solutions-oriented individual with goals of building customer loyalty

The ability to embrace and implement feedback to adopt new skills in a fast-paced environment

You are confident in asking clients for their business

Ability to drive results, metrics, and key performance indicators

Highly motivated by being an industry leader

What are the Pay & Benefits?

Pay:

Hourly Pay Rate: $16 an hour

Bonuses: Uncapped monthly bonuses based on metrics

Benefits:

Health, Vision and Dental Insurances (coverage starts on Day 1!)

401(k) with company match up to 4%

Paid Time Off (start accruing time immediately)

7 Paid Federal Holidays and 1 Floating Holiday

Paid / Unpaid Parental Leave options

Eligible Tuition Reimbursement (up to $5,250)

Wayfair Employee Discount

Volunteer Day for Community Service (Paid Day Off)

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Technical Assistance?

For more information about applying for a career at wayfair, visit our FAQ page here.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer.

We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

State Specific Disclosures

Applications for this position are accepted on an ongoing basis, and the role will remain open until a suitable candidate is identified. We encourage interested applicants to apply as soon as possible, as we will review applications and conduct interviews on a rolling basis.

• Minimum 6 months tenure with consistent high metrics in a primary sales role and good standing
• Experience in a fast-paced sales environment with strong communication and customer relationship skills
• Ability to meet sales targets, embrace feedback, and confidently engage clients to drive results