Senior Manager - Identity & Access (Remote) Management

Senior Manager - Identity & Access (Remote) Management

Location Chicago, Illinois, United States This job is associated with 2 categories See allJob IdWHQ00027029Information TechnologyJob TypeFull-TimePosted Date 11/03/2026

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Description

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job Overview and Responsibilities

The Senior Manager– Identity and Access Management is a technical leader responsible for implementing transformative capabilities for our workforce and enterprise Identity and Access Management (IAM). Engages with many teams across the airline implement a best-in-class identity solutions that secure, improve and enrich our employee experience and digital assets. The Sr. Manager of Identity and Access Management has primary responsibility for the management and operation of United’s IAM processes and tools.

Contribute to and execute the Identity and Access Management (IAM) vision and roadmap

Execute IAM program management, governance, and lead technical teams to ensure alignment with strategy and vision

The aim is to determine accurate system access across multiple platforms

Ensure IAM solutions are meeting security and business objectives and outcomes by establishing metrics that lead to actions for improvement

Continuously improve and innovate our IAM capabilities to drive value, enhance our employee experience and secure our digital assets

Support with the multi-factor authentication process to improve employee experience with various United systems

Qualifications

What’s needed to succeed (Minimum Qualifications):

Bachelor's degree required, with preference for Cybersecurity, Risk Management, Computer Science programs

5+ years of experience in STEM field, including Identity and Access Management technologies, processes, and capabilities and including at least 3 years of leadership experience leading and coaching teams/people to their highest potential

Developed/executed roadmaps Identity and Access Management (IAM) capabilities and led cross-functional execution to drive initiatives to completion

Deep understanding of IAM technologies, controls, and best practices (LDAP, directories, certificates, SAML/OAUTH, MFA, Adaptive Authentication, PKI, IGA, and MDM)

Working knowledge of IAM principles in cloud first environment

Understanding of PCI, SOX, HIPAA, EU-GDPR regulations and for IAM

Know how to influence technology teams to deliver a frictionless employee identity experience

Experience influencing teams and stakeholders without direct authority over them

Coached individuals & leaders at multiple levels able to demonstrate tangible results

Achieved objectives by contributing information and recommendations to strategic plans, identifying trends and driving changes

Built relationships with stakeholders across all levels and departments

Excellent communication skills at all levels of organization

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Master's degree

The base pay range for this role is $140,600.00 to $183,108.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com