About the role
Remote - US
Who we are
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day.
See yourself at Twilio
Join the team as Twilio's next New Business Account Executive.
About the job
As a New Business Account Executive, you will be responsible for prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies, spanning industries. New Business Account Executives are experts in the CPaaS ecosystem and Twilio's product offerings.
This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams.
Responsibilities
In this role, you'll:
Be responsible for new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value)
Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio's messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions.
Work with customers across assigned verticals to understand their business and technical requirements, and match them to the capabilities of Twilio's communications API platform, designing a solution for their specific use cases.
Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects.
Balance competing priorities and manage multiple projects and deals at the same time.
Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans.
Act as the voice of the customer to Twilio's product and carrier relations teams.
Demonstrate a strong understanding of the CPaaS industry.
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce.
Stay current with industry changes and collaborate with your team and peers to learn and share best practices.
Qualifications
Required:
Demonstrated track record of selling and closing in the cloud communications platform market
Possess a total of 8 years of full cycle sales experience, with a minimum of 3 years managing or leading quantitative highly analytical products or solutions for their customers.
Directly selling technical SaaS or CPaaS
Experience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration
Technical solutions selling experience working with real customers, listening to them, and solving problems
Comfortable working with business and highly technical leaders
Analytical account development strategy based on using data to find opportunities and prove value
Demonstrated track record of managing business forecasts and financial models
Entrepreneurial mindset with appetite to define process and build programs
Record of delivering market driven results, especially to scale and enterprise customers
Excellent verbal and written communication skills (English)
Bachelor's Degree or equivalent years of experience
Desired:
Deep experience working with telecom companies, including cPaaS, SMS aggregators, carriers, or global communications platforms.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading.
Software, SaaS, CPaas or PaaS selling experience
Location
This role will be remote and based in the United States.
Travel
Approximately 30% travel is anticipated.
Compensation
Based in Colorado, Hawaii, Minnesota or Vermont: $132,192 - $165,240.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536 - $174,420.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880 - $183,600.
This role is eligible to earn commissions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Minimum requirements
- 8+ years full cycle sales experience, including 3+ years managing analytical products or solutions
- Proven success selling technical SaaS or CPaaS with outbound prospecting and territory penetration
- Bachelor's degree or equivalent experience with strong communication and analytical skills
This listing was parsed by AI and may not be complete. Check the official posting on Twilio's site for the most accurate information.