Specialist, Education Operations

Posting Type Remote/Hybrid Job Overview The Specialist supports execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences, while also working to automate and increase efficiency to those processes.

Job Description and Requirements Key Responsibilities:  Support workspace creation, scheduling, LMS updates  Review and manage candidate flagged candidate attempts  Scrub and answer customer inquiries in a timely fashion related to various education programs  Executes training and certification contracts, working with Finance and Legal to refine and improve   Run program logistics and create related SOPs and facilitate upskilling sessions related to scheduling trainings, workshops, webinars across internal systems and process improvement Own projects, process improvements, and AI

innovations to scale and eliminate manual processes  Track action items, schedules, and support timelines for team and stakeholders Communicate program updates with stakeholders  Qualifications:  1-3 years' experience  Strong attention to detail, excellent communication, curiosity,   Basic experience with Skiljar and AI tools   Preferred experience with Salesforce, Skilljar Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $66,000 and $100,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills: Collaboration, Communication, Needs Assessment, Process Improvements, Program Management, Relationship Building, Sales Enablement, Stakeholder Management, Strategic Planning, Training Delivery We’re solving big data challenges in the legal tech industry, and we’re always looking for more people to join us on the journey. At Relativity, you'll learn cross-functional skills to grow your career and have the chance to make a big impact on our customers, our industry, and our communities.

We admire and value our employees, so it’s no surprise that our hiring process is designed to help us really get to know you – and for you to get to know us, too.