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Senior Community Lifecycle Manager

Reddit
Remote, USARemoteCustomer SuccessSenior-Level$154,700 - $216,600Posted: 6 days ago
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About the role

Remote - United States

Reddit is a community of communities. It's built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet's largest sources of information.

Moderators are central to making Reddit's communities thrive. We're looking for a Senior Community Lifecycle Manager to build programs that educate, engage, and reactivate moderators, from creating a subreddit to growing an established community.

Reddit's Community Lifecycle function is continuing to evolve, giving you the opportunity to strengthen its technical foundation and shape how the team scales its programs. You'll partner with lifecycle strategists who lead audience strategy, value propositions, and messaging, while owning the channels, systems, and campaign operations that bring that strategy to life.

This is a hands-on individual contributor role. You'll shape channel plans, build campaigns, and work through the data and technical details required to launch them across email, push notifications, and Reddit's on-platform channels.

What you'll do

Own channel strategy and end-to-end campaign execution, including building, QA, launch, measurement, and optimization

Build email campaigns in HubSpot and push campaigns using Reddit's first-party tools

Improve the data, segmentation, automation, and dynamic content capabilities that power moderator communications

Design experiments using treatment and control groups, then translate results into iterative test plans

Partner with lifecycle strategists to bring audience, messaging, and community growth strategies to market

Work with Product, Engineering, and Data Science to improve existing tools and develop new ways to reach moderators

Monitor campaign performance and email engagement health, troubleshoot technical issues, and maintain high-quality operations

Establish the processes and technical standards needed to scale Reddit's moderator lifecycle programs

What we're looking for

7+ years of experience in lifecycle, email, growth, or marketing technology roles, with significant hands-on campaign execution experience

Experience building multichannel lifecycle programs for B2C or B2B2C audiences

Hands-on experience building and launching campaigns in HubSpot or a similar marketing platform

An understanding of marketing data infrastructure and the ability to read and write basic SQL

Experience with A/B testing, campaign measurement, and performance analysis

Experience partnering with Product, Engineering, and Data Science teams

Strong writing, editing, and communication skills

A self-starter who can create structure, solve technical problems, and build from zero to one

Familiarity with Reddit and a genuine community-first mindset

Bonus points for HTML or CSS knowledge.

Benefits:

Comprehensive Healthcare Benefits and Income Replacement Programs

401k with Employer Match

Global Benefit programs that fit your lifestyle

Family Planning Support

Gender-Affirming Care

Mental Health & Coaching Benefits

Flexible Vacation & Paid Volunteer Time Off

Generous Paid Parental Leave

The base salary range for this position is: $154,700 - $216,600 USD

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.

Minimum requirements

  • 7+ years in lifecycle, email, growth, or marketing technology with hands-on campaign execution
  • Experience with multichannel lifecycle programs and building campaigns in HubSpot or similar platforms
  • Proficiency in marketing data infrastructure, basic SQL, A/B testing, and collaboration with Product, Engineering, and Data Science teams

This listing was parsed by AI and may not be complete. Check the official posting on Reddit's site for the most accurate information.

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Applications are handled on Reddit's own careers site.
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