About the role
Job Description
This role is responsible for developing and supporting complex vendor integration solutions throughout the full development life cycle. The ideal candidate will have extensive Epic implementation experience and will be able to quickly learn new technologies and business requirements to deliver and support appropriate solutions in a timely, professional manner.
Please note this is a hybrid opportunity (3 days in office & 2 days WFH). The position can be based in one of the following locations: Schaumburg IL, or Secaucus, NJ.
Pay Range: $80,000 - $85,000 / year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
Responsibilities
Develop technical design documents to build and implement integration solutions.
Certify new vendors, products, and functionality against company and regulatory requirements.
Implement, document, and test interface projects, including beta versions and production enhancements.
Provide Tier 3 support for complex production issues by monitoring and resolving integration problems.
Participate in innovation activities and support emerging technologies like FHIR and HL7 LRI.
Set up, support, and maintain HUB interfaces while complying with all company standards.
Qualifications
Education:
Bachelor’s degree in Healthcare, Business, or Information Systems or the equivalent work experience required.
Required Work Experience:
3-5 years of laboratory implementation experience.
3-5 years of experience in a laboratory customer connectivity role.
Strong commitment to customer service and teamwork.
Solid grasp of technical and process concepts related to client connectivity.
Excellent troubleshooting, problem resolution, and communication skills.
Proficiency with general connectivity support and problem resolution procedures.
Preferred Work Experience:
5+ years of experience in the Health Care industry or with clinical information systems support.
Proficiency with multiple LIS platforms currently deployed at Quest Diagnostics.
Solid understanding of support tools and processes, including call tracking software (e.g., Service Manager), Quanum, and HL7.
Work Environment
Work requires handling light and simple weight material and equipment. Visual activity requires the ability to tolerate prolonged periods of close computer screens. Work requires speed, accuracy and adeptness to operate in system application. Fast-paced work environment. After hours, weekend and holiday work will occasionally be required as determined by the Application Mgr to support software/hardware patches, upgrades, downtimes and potential disasters.
Technical Training or Professional Licensing:
Epic certification desired
#LI-RM1
About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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Job Info
Job Identification
64850
Job Category
Connectivity
Posting Date
08/25/2026, 07:16 AM
Job Schedule
Full time
Job Shift
Day
Locations
506 E State Pkwy, Schaumburg, IL, 60173, US
Workplace
On-site 3 days/week
Regular or Temporary
Regular
Weekly Working Hours
40.00
AIP Target %
5
Minimum requirements
- Bachelor’s degree in Healthcare, Business, or Information Systems, or equivalent experience
- 3-5 years laboratory implementation and customer connectivity experience
- Strong troubleshooting, communication skills, and proficiency in connectivity support procedures
This listing was parsed by AI and may not be complete. Check the official posting on Quest Diagnostics's site for the most accurate information.