Application Analyst, ClinDoc Certified

Application Analyst, ClinDoc Certified

Location Chicago, Illinois

Business Unit Northwestern Medicine Corporate

Job REQID 215264

Job Function Information Technology

Shift Day Job (1st)

Type of Employment Full-Time

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The salary range for this position is $37.44 - $56.16 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits(opens in new window) section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Benefits:

$10,000 Tuition Reimbursement per year ($5,700 part-time)

$10,000 Student Loan Repayment ($5,000 part-time)

$1,000 Professional Development per year ($500 part-time)

$250 Wellbeing Fund per year ($125 for part-time)

Matching 401(k)

Excellent medical, dental and vision coverage

Life insurance

Annual Employee Salary Increase and Incentive Bonus

Paid time off and Holiday pay

Description

The Application Analyst, reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care.

We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.

Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by:

Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies

Implementing advanced technologies in clinical and administrative areas

Furthering development of the end user support model to help enhance modern infrastructure

Responsibilities:

Support and maintain assigned services and systems

Works with team to monitor, analyze and plan upgrades

Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements.

Executes project tasks as assigned

Adheres to and enhances quality assurance standards, systems development and delivery methodologies.

Contributes to ongoing process to integrate end users requests with software functionality.

Analyzes and provides recommendations relating to application build and functionality of systems to ensure reliability for current and / or future use.

Demonstrates diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment.

Participates in on call rotation

Contributes to the maintenance of application/technical documentation and architecture diagrams

Qualifications

Required:

2-5 years of experience in core discipline

Preferred:

Bachelor's degree

• 2-5 years of experience in core discipline
• Ability to support, maintain, and analyze application systems
• Adherence to quality assurance standards and problem-solving skills