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Sr. Consultant, Front Office Support

Northern Trust
Chicago, IL, USAHybridCustomer SuccessSenior-Level$78,945 - $134,235Posted: yesterday

About the role

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Overview Northern Trust Asset Management is a global, multi‑asset investment manager supporting institutional and personal clients worldwide. The Front Office Support (FOS) team provides critical, front‑line operational and data support to Portfolio Management and Trading, enabling investment teams to focus on alpha generation, risk management, and execution.

This role partners closely with Portfolio Managers, Traders, Risk, Operations, Technology, and external service providers to ensure accurate data, timely trade processing, and smooth day‑to‑day portfolio operations across global markets. Key Responsibilities Coordinate legal documentation and internal approvals, including the negotiation and execution of ISDA Master Agreements, CSAs, FCAs, OTC Addendums, MSFTAs; track key terms, eligible collateral, and open items, and escalate issues that could delay trading readiness.

Coordinate fund and account readiness for new derivative instruments, including listed futures and options, cleared and bilateral OTC swaps, total return swaps, credit default swaps, CFDs, and FX forwards, covering exchange, clearing house, FCM, SEF, and platform setup. Monitor the trade lifecycle across cash and derivatives, including matching, affirmation and confirmation through platforms such as OSTTRA Trade Manager, settlement, clearing status, resets, partial terminations, and expiries.

Investigate trade exceptions, drive fail resolution, and resolve breaks with counterparties, clearing brokers, and internal teams, escalating aged or high-risk items as needed. Support collateral, margin, and reporting for OTC and exchange-traded derivatives, including variation and initial margin calls, portfolio reconciliations, collateral disputes, UMR requirements, and CFTC/Dodd-Frank adherences. Develop and maintain procedures, controls, and process maps; identify opportunities to standardize, automate, and transition repeatable work across regional teams.

Skills & Qualifications Strong analytical, problem‑solving, and communication skills, with the ability to assess documentation, investigate exceptions, identify root cause, and coordinate resolution, and to engage clearly and professionally with Investments team, Legal, Compliance, Risk, and external counterparties.

Understanding of the counterparty and account lifecycle (onboarding, AML/KYC, legal documentation, approvals, setup, periodic review, and offboarding) and working knowledge of trade execution, confirmation, settlement, fail management, claims, and related regulatory or market-practice controls. High proficiency in Microsoft Excel and familiarity with workflow, documentation, and counterparty-management platforms; experience with Aladdin by BlackRock, FIA Tech, FXall, IHS Markit/S&P Counterparty Manager, and internal NT systems is strongly preferred.

Ability to work independently in a fast‑paced, deadline‑driven global environment, maintaining accurate trackers, evidence, procedures, and management reporting across multiple concurrent activities with strong attention to detail, ownership, and follow‑through. Strong familiarity with derivatives preferred, with hands-on experience interfacing with executing brokers, clearing brokers/FCMs, and other counterparties to support onboarding, trade processing, margin, and issue resolution.

Experience & Education 6–10 years of relevant experience in investment management, or investment operations. Bachelor’s degree required (Finance, Economics, Accounting, or preferred related field). Salary Range: $78,945 - 134,235 USD Salary range is a good faith estimate of base pay.

Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Work Authorization Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Working with Us As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.

Looking for greater? You found it. A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.

Terms and Conditions Candidate Privacy Notice California Applicant Privacy Notice Pay Transparency Nondiscrimination Provision (U.S) Transparency in Coverage Disclosure – North America Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information. APAC/INDIA EEO STATEMENT It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants.

Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development. Canada EEO STATEMENT Northern Trust is an Equal Opportunity Employer.

Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance. EMEA EEO STATEMENT It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants.

Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO Know Your Rights (U.S.)

Minimum requirements

  • Bachelor’s degree in Finance, Economics, Accounting, or related field with 6–10 years of relevant investment management or operations experience.
  • Strong analytical, communication skills, and understanding of trade lifecycle, counterparty lifecycle, and derivatives.
  • High proficiency in Microsoft Excel and familiarity with trade and counterparty management platforms; U.S. work authorization required.

This listing was parsed by AI and may not be complete. Check the official posting on Northern Trust's site for the most accurate information.

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