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Director, Strategic Accounts- Retail

Microsoft
Chicago, IL, USAHybridCustomer SuccessDirector+Not Specified - Not SpecifiedPosted: 6 days ago
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About the role

Account Management Apply business and financial acumen to understand the customer's business model, financial priorities, growth drivers, and strategic objectives, and engage credibly with C-level executives and corporate boards. Build relationships with key decision makers and orchestrate internal teams, partners, and industry resources to execute account priorities and identify new opportunities. Develop a comprehensive understanding of the customer's business, strategy, priorities, and industry to anticipate needs and bring forward new ideas and solutions.

Bachelor's Degree AND 10+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 9+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 13+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital

transformation OR equivalent experience. 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives. 8+ years experience closing large, complex agreements/deals. This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Bachelor's Degree AND 13+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.

10+ years of enterprise sales, strategic account management, or business development experience managing complex Fortune 500, Global 2000, or similarly scaled enterprise accounts. Experience leading multi-million-dollar, multi-year technology agreements and driving revenue growth. Experience selling cloud, AI, data, security, or digital transformation solutions. Experience within retail, pharmacy, healthcare, consumer goods, or related industries. Business and financial acumen to connect technology investments to customer priorities, KPIs, and measurable outcomes.

Experience developing multi-year account strategies and identifying growth opportunities across business units. Experience engaging and influencing C-suite executives, corporate boards, and senior decision makers. Understanding of customer business models, industry trends, financial drivers, and competitive dynamics. Experience navigating matrixed organizations and leading cross-functional teams through complex sales opportunities.

Minimum requirements

  • Bachelor's degree with 13+ years or Master's degree with 11+ years in relevant industries or equivalent experience
  • 10+ years enterprise sales or strategic account management with complex, large-scale deals
  • Proven ability to engage C-suite executives, develop multi-year strategies, and drive revenue growth in technology solutions

This listing was parsed by AI and may not be complete. Check the official posting on Microsoft's site for the most accurate information.

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