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Digital Solution Area Specialists

Microsoft
Chicago, IL, USAHybridCustomer SuccessSenior-Level$85,237.00 - $178,949.60Posted: 4 days ago

About the role

Digital Solution Area Specialists

United States, Texas, Dallas

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Job description

Company and benefits

Job number

200047056

Date posted

Oct 13, 2026

Work site

0 days / week in-office – remote

Travel

Less than 25%

Profession

Digital Sales and Solutions

Discipline

Digital Solution Area Specialists

Role type

Individual Contributor

Employment type

Full-Time

Overview

Do you enjoy working on a high-performing, fast-paced sales team? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? If so, we are looking for you!

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

In the AI Workforce Specialists team, we are looking a Senior Digital Solution Area Specialist who is a passionate, experienced, and credible seller with a drive for developing and winning strategic opportunities that deliver end-to-end AI Workforce transformation at scale through high-impact, value-driven customer engagements—helping organizations achieve meaningful business outcomes and unlock the full potential of AI-powered productivity.

You will lead the charge in transforming how organizations adopt and scale AI-powered productivity across AI Workforce solutions (M365 Copilot, Copilot Studio, Copilot Chat, Agents, ME3, ME5, Frontline Worker) and build strategies with customers, collaborating across different groups inside the Customer environment to successfully enable customers to drive and adopt AI transformation.

You will lead consultative customer conversations and collaborate on the planning, orchestration and execution of end-to-end AI Workforce solutions opportunities with internal stakeholders and partners to cross-sell and up-sell. This opportunity will allow you to learn and accelerate your career growth, honing your solution sales and collaboration skills, and deepening your AI Workforce end-to-end expertise.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Sales Execution: You will Orchestrate a virtual team and assess customer needs to develop strategies that proactively build a stakeholder network to accelerate and close AI Workforce opportunities.

Business Value & Consultative Selling: You will foster and expand Microsoft’s relationships with Customer Business Decision. You will identify new AI Workforce opportunities by identifying and engaging with key business contacts, understanding customers’ business and technology priorities, governance, decision and budget processes, and landing the value proposition of AI Workforce solutions.

Scaling and Collaboration: You will lead the planning, orchestration and execution of AI Workforce opportunities with internal stakeholders and partners to cross-sell and up-sell.

Technical Expertise: You will lead AI Workforce business developement conversations, share best practices, present solutions with a differentiated value proposition, use cases and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal.

Sales Excellence: You will lead and plan for accounts across territories, do compete plans and business analysis to pursue high-potential customers and manages AI Workforce solutions across the organization.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience

OR 6+ years of technology-related sales or account management experience.

Additional or preferred qualifications

Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience

OR 8+ years of technology-related sales or account management experience.

3+ years of consultative solution/value-based sales.

Experience selling or driving adoption of AI-powered productivity, collaboration, or workforce transformation solutions.

Demonstrated success with Microsoft Copilot, Microsoft 365 Copilot, Copilot Studio, AI agents, or similar generative AI solutions.

Proven track as a quota-carrying seller with consistent achievement against revenue or consumption targets

Digital Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $40.96 - $80.96 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $60.96 - $86.11 per hour.

Minimum requirements

  • Bachelor's degree and 5+ years or 6+ years technology-related sales/account management experience
  • 3+ years consultative solution/value-based sales experience
  • Proven success with AI-powered productivity solutions and consistent quota achievement

This listing was parsed by AI and may not be complete. Check the official posting on Microsoft's site for the most accurate information.

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