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Incident Response Manager

Huron
Chicago, IL, USARemoteProject / Program ManagementMid-Level$140,000 - $228,000Posted: yesterday

About the role

Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We’re helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we’re developing strategies and implementing solutions that enable the transformative change they need to own their future. As a member of the Huron corporate team, you’ll help to evolve our business model to stay ahead of market forces, industry trends and client needs.

Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron’s collective strategies and enable real transformation to produce sustainable business results. Join our team and create your future. This individual is responsible for end-to-end incident coordination: driving investigations forward, managing the stakeholders who need to be informed or engaged, tracking every action item to closure, and maintaining the incident response process and reporting that leadership relies on.

Scope spans breaches, data loss prevention (DLP) events, privacy incidents, fraud and identity matters, unauthorized access, workforce activity concerns, and data exposure events. The role requires sound judgment under pressure, precise written and verbal communication, and the ability to keep a wide set of technical and business stakeholders aligned while an incident is investigated. Key Responsibilities Incident coordination and investigation Serve as the central coordinator for security and data incidents, driving investigations from initial detection through resolution and closure.

Partner with investigators, forensics resources, IT, DLP, Legal, HR, and business stakeholders to keep active incidents moving and unblocked. Coordinate the response to breaches, DLP events, privacy incidents, fraud and identity matters, unauthorized access, workforce activity concerns, and data exposure events. Support timely triage and severity assessment, ensuring the right people are engaged at the right time. Stakeholder management and communication Act as a trusted point of contact for stakeholders across Legal, HR, Global Security, IT, and the business during active incidents.

Prepare and deliver clear, timely status updates and executive-level briefings for leadership. Coordinate cross-functional communication so investigators, decision-makers, and affected business units stay aligned without duplicated or conflicting messaging. Provide flexibility to support incidents off-hours as needed, given the time-sensitive nature of the work. Tracking, process, and reporting Own the incident tracking system, ensuring every action item, remediation step, and follow-up is assigned, tracked, and driven to closure.

Maintain and continuously refine incident response playbooks, processes, and procedures. Produce regular incident metrics and reporting, giving leadership an accurate, executive-level view of open, closed, and trending incidents. Support post-incident reviews and lessons-learned sessions, feeding improvements back into process and playbooks. Program scope and cross-functional collaboration Collaborate with the DLP, GRC, and BCP functions to ensure incident response integrates cleanly with adjacent security and continuity programs.

Support integration of incident response scenarios into business continuity and ransomware tabletop exercises. Help ensure incidents are handled in a manner consistent with regulatory, privacy, and compliance obligations, in partnership with Legal and Compliance. Identify and close gaps in incident response coordination, escalation paths, and stakeholder communication. Qualifications 5+ years of experience in incident response, security operations, GRC, or a related security coordination role, preferably in a large company or consulting firm.

Demonstrated experience coordinating investigations or incidents involving multiple stakeholders and teams. Undergraduate degree required, preferably in Information Security, Information Technology, Information Systems, or a related discipline. Working knowledge of incident response frameworks and practices, and of the security domains that generate incidents most often (DLP, identity and access, privacy, fraud). Excellent written and verbal communication skills, with the ability to brief both technical and executive audiences clearly and calmly.

Strong organizational skills, with the ability to track many concurrent action items across multiple open incidents without losing detail. Ability to remain composed and effective under pressure, including flexibility to support incidents outside standard business hours. Preferred Skills Security certifications such as GCIH, GCFA, CISM, CISSP, or similar. Experience with case management or incident tracking tools (e.g., ServiceNow, Jira, ADO). Familiarity with DLP, identity and access management, and privacy or fraud investigation practices.

Experience producing metrics and reporting for senior leadership audiences. Analytical problem-solving skills, including the ability to synthesize incident data into a format that supports leadership decision-making. Experience working across time zones and with distributed, cross-functional teams. The estimated base salary for this job is $140,000 - $190,000. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel.

This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $168,000 - $228,000. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. Position Level Manager Country United States of America At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last.

We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately.

Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.

Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year.

All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment.

Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.

Minimum requirements

  • 5+ years in incident response, security operations, GRC, or related roles with multi-stakeholder coordination experience
  • Undergraduate degree in Information Security, IT, Information Systems, or related field
  • Strong communication, organizational skills, and ability to work under pressure including off-hours support

This listing was parsed by AI and may not be complete. Check the official posting on Huron's site for the most accurate information.

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