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Program Delivery & Operations Lead (IT)

Huntington
Chicago, IL, USAHybridProject / Program ManagementSenior-Level$93,000.00 - $189,000Posted: today

About the role

Description Development Office Role Overview The Program Delivery and Operations Lead is the connective tissue between engineering, product management, architecture, security, risk, finance, vendor management, and the Chief Development Office leadership team. You will be responsible for ensuring strategic initiatives are translated into measurable outcomes while enabling teams to focus on delivery.

You would be a trusted advisor to product leadership, driving operational excellence, product roadmap transparency, workforce planning, governance activities, and continuous improvement across the product lifecycle. The ideal candidate combines strong business acumen, high level technology understanding or curiosity, organizational leadership, data-driven decision making, and exceptional communication skills. Key Responsibilities Delivery Management Remove blockages. Identify and eliminate friction points delaying product releases. Manage dependencies.

Map out and align cross-team requirements to ensure smooth releases. Facilitate necessary meetings to build team alignment. Track commitments. Monitor development timelines and provide clear updates to leadership. Product Operations & Governance Provide insight and feedback on standard processes. Contribute to creation of repeatable templates, documentation guidelines. Contribute to talent onboarding. Data, Analytics, & Feedback Loops Partner with analysts to build self-serve performance dashboards and surface metrics for product lines.

Examples, feature adoption, user retention, and system reliability to Chief Development Office leadership. Route feedback. Centralize incoming customer bugs, requests, and support tickets into the development pipeline. Stakeholder Alignment Align the product organization with departmental marketing for launch readiness. Streamline communications to protect product teams from meeting fatigue by keeping Chief Development Office leadership informed. Required Qualifications Minimum 7 years in product operations, technical program management, or delivery leadership.

Methodology: Deep expertise in Scrum, Kanban, and modern scaled Agile frameworks. Tooling Proficiency: Advanced knowledge of application lifecycle management tools. Mindset: Engineering experience focused approach with clear communication, and organizational efficiency.

Preferred Qualifications: Experience in Banking or Financial Services Experience utilizing a variety portfolio project management tool and creating and tracking project schedules in MS Excel or MS Project Strong understanding of project lifecycle methodologies (e.g., Waterfall, Iterative, Agile/Scrum) and project management processes and standards Strong aptitude in both business and technology Excellent verbal and written communications skills; ability to explain project risks and issues, and IT related concepts clearly and concisely to multiple layers of peers and leadership High motivated

with strong organizational, analytical, decision making, and problem solving skills Ability to work in a fast-paced environment and to handle multiple priorities and effectively prioritize them Ability to provide strong program and project leadership during periods of uncertainty, ambiguity, and change Willingness and drive to learn and understand detailed software solutions High level of professionalism and confidence with the ability to build credibility with leadership, team members, and business partners and establish effective working relationships Ability to initiate and facilitate

change, whether indicated by corporate needs, market or regulatory requirements Experience leading large, cross-functional information technology programs and projects Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Applications Accepted Through: 11/30/2026 Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled. Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement.

We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: 93,000.00 - 189,000.00 USD Annual The compensation range represents the anticipated low and high end of the base compensation range for this position.

Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Welcome to Huntington! At Huntington, we look out for people.

From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people.

Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users.

If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction-free environment, with the candidate on camera and without the use of virtual backgrounds.

EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Minimum requirements

  • Minimum 7 years in product operations, technical program management, or delivery leadership
  • Deep expertise in Scrum, Kanban, and modern scaled Agile frameworks
  • Advanced knowledge of application lifecycle management tools with engineering-focused communication skills

This listing was parsed by AI and may not be complete. Check the official posting on Huntington's site for the most accurate information.

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