About the role
Regional Learning Manager, Learning Operations
Location
US Remote
Employment Type
Full time
Location Type
Remote
Department
OPERATIONS
Compensation
$140K – $150K
Outlined above is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.
The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.
Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.
Overview
Application
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
Hims & Hers is seeking a strategic, results-driven Regional Learning Manager (West Region) to lead learning and development across our Dispense & Fulfillment, Compounding, and Diagnostics operations. Reporting to the Director of Learning & Development, this role leads learning strategy and execution at scale — owning a regional portfolio of sites, building and developing a high-performing learning team, and driving network-wide programs and continuous improvement initiatives.
The ideal candidate brings deep expertise in regulated pharmaceutical or healthcare environments, a strong track record of leading learning teams across multiple locations, and the operational savvy to translate business priorities into measurable learning outcomes.
You Will:
Develop and implement learning strategies aligned to business objectives across Dispense & Fulfillment, Compounding, and Diagnostics operations, reporting progress to the Director of Learning.
Lead, mentor, and develop a team of learning professionals, fostering a culture of quality, continuous improvement, and accountability.
Ensure all training programs comply with relevant regulatory requirements including FDA, state boards of pharmacy, and applicable USP standards — partnering with Quality, Regulatory Compliance, and Pharmacy SMEs to translate compliance requirements into effective training.
Partner with senior leadership, Quality, Regulatory Compliance, and Operations to identify skill gaps and develop targeted learning solutions.
Oversee the design and delivery of blended learning programs that drive operational performance, compliance, and safety outcomes.
Lead continuous improvement initiatives including learning kaizens, new program design and launch, and LMS projects that enhance training quality and consistency across the network.
Support the development and delivery of leadership and professional development programs that build capability and grow talent.
Develop and track KPIs to measure learning effectiveness and business impact, reporting outcomes to senior leadership.
Manage learning budgets and resource allocation to maximize impact and demonstrate ROI.
Travel to sites as needed to support network priorities, program launches, and continuous improvement initiatives.
You Have:
Bachelor’s degree required; Master’s degree in Learning & Development, Organizational Development, Business Administration, or related field preferred.
Active CPhT (Certified Pharmacy Technician) certification required.
10+ years of progressive experience in learning and development, with at least 3+ years in a leadership role managing teams across multiple locations.
Proven experience developing and implementing learning strategies that drive measurable business results in regulated environments.
Experience leading learning initiatives in pharmaceutical, healthcare, or distribution/fulfillment operations.
Demonstrated understanding of FDA regulations, cGMP requirements, and USP standards as they relate to training and competency assessment.
Strong business acumen with the ability to align learning initiatives to operational priorities and demonstrate ROI.
Demonstrated change management, stakeholder management, and project management capabilities with the ability to manage multiple complex initiatives simultaneously.
Superior communication skills with the ability to influence at all levels of the organization.
Preferred:
Experience in 503a or 503b compounding pharmacy environments, including sterile compounding and aseptic technique training.
Knowledge of USP <797>, <795>, and <800> standards and associated training requirements.
Experience leading learning initiatives during periods of rapid growth, new facility launches, or organizational change.
Proficiency with enterprise LMS platforms.
Background in process improvement methodologies such as Lean or Six Sigma.
Proficiency with program and project management tools such as Asana, Google Suite, or similar platforms to manage complex, multi-workstream initiatives.
Experience designing and delivering leadership development programs.
Our Benefits (there are more but here are some highlights):
Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
401k benefits with employer matching contribution
Offsite team retreats
Minimum requirements
- Bachelor’s degree and active CPhT certification required.
- 10+ years in learning and development with 3+ years managing multi-location teams in regulated pharmaceutical or healthcare settings.
- Strong knowledge of FDA, cGMP, USP standards, and proven ability to develop compliant learning strategies driving measurable business results.
This listing was parsed by AI and may not be complete. Check the official posting on Hims & Hers's site for the most accurate information.