Sr Manager, Internal Communications

Sr Manager, Internal Communications

Operations

Washington, Washington, DC; CHICAGO, Illinois; Baltimore, Maryland; PHILADELPHIA, Pennsylvania

Hybrid

Exelon Business Servcs Co, LLC

30448

10/12/2026

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Job Description

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose

In collaboration with the Director of Content & Employee Communications, leads in developing on-brand employee engagement strategies and tactics and serves as a key point of contact for HR, executives, and business partners. Oversees staff of communicators in execution and management of employee communications. Assists Director of Content & Employee Engagement to ensure that employee engagement plans and processes are fully integrated into communications and marketing priorities, adhere to the company brand, and build measurable engagement among company employees.

Sets and monitors metrics for employee engagement. Assigns and manages communications resources as required in support of the Director of Content & Employee Communications and as a member of the leadership team of the Vice President of Corporate Communications & Marketing. Creates and manages the planning and execution of critical employee communications vehicles and events, including meetings, podcasts and videos, presentations, emails and executive communications. Represents and backs up the Director of Content & Employee Communications in their absence.

Additional duties include reviewing employee performance; assigning, writing and editing communication materials; coaching and feedback; motivating and setting direction; providing oversight.

**This is a multiple‑location posting. The selected candidate may be based out of our Exelon Corporate Office locations in Philadelphia, PA, Baltimore, MD, Chicago, IL, Washington, DC**

Primary Duties

Develop, manage, and execute dynamic employee engagement plans to support business objectives. Track and analyze communication effectiveness using KPIs such as reach, engagement, and feedback. (30%)

Design and deliver communications that reach employees with limited access to email or digital platforms by implementing and managing creative communication vehicles and approaches in support of company goals and strategy and serve as a liaison between field teams and corporate communications to ensure two-way feedback and engagement. (25%)

Lead planning and execution of employee events across the service territory, including town halls, benefit fairs, strategy roadshows, and appreciation days. Coordinate logistics, content development, speaker preparation, and postevent follow-up. Measure event impact and employee engagement through surveys and feedback loops. (20%)

Collaborate with HR and other business partners to ensure timely and accurate dissemination of critical information. (15%)

Fulfill managerial responsibilities regarding assigned staff (e.g. Employment, Compensation, Performance Evaluation, etc.) and participate as a key manager in career development and business planning. (10%)

Job Scope

Must work continuously, effectively and skillfully with the Director of Content & Employee Communications and the staff of communications.

Position oversees and manages multiple communicators.

Responsible for staff communicators and their activities.

Requires ability to work independently and in conjunction with Director of Content & Employee Communications, represent and back up lead as necessary.

Requires ability to travel.

Minimum Qualifications

4-year relevant degree and a minimum of 10 or more years of experience in communications, journalism, or a related field.

Excellent writing and editing skills.

In lieu of degree, 12-15 years of relevant experience.

Strong interpersonal communication and management skills.

A high level of self-motivation and independence will be critical.

Strong presentation skills.

Strategic thinking ability; self-motivation; organizational sensitivity.

Excellent follow through capability; demands high level of performance from self and others.

Demonstrated managerial experience.

Ability to obtain unescorted access to a nuclear site, as applicable.

3-5 years of supervisory experience.

Preferred Qualifications

Master's degree in communications, journalism or related discipline.

Benefits

Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $132,000.00/Yr. – $181,500.00/Yr. plus an additional $25K in Long Term Incentive Plan annually.

Annual Bonus for eligible positions: 25%

401(k) match and annual company contribution

Medical, dental and vision insurance

Life and disability insurance