Senior Associate, Organizational Transformation

If you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site. At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care.

Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve. Benefits: • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. • Access to a mental health benefit at no cost. • Employer provided life and disability insurance. • $5,250 Tuition Reimbursement per year. • Immediate 401(k) match. • 40 hours paid volunteer time off. • A culture committed to community engagement and social impact.

• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. Sr. Associate, Value- Based Care Transformation Full-Time, 40 hours per week. Monday- Friday: Hours vary. Location: Hybrid - Downers Grove, IL; 2-3 days per week At Duly, we are dedicated to transforming healthcare delivery across the enterprise with an emphasis on quality outcomes and patient-centric approaches.

Reporting to the Manager, Transformation, the Senior Associate's primary responsibilities are to support the design, impact assessment and implementation of strategic initiatives across departments including but not limited to Value-Based Care, Primary Care, and various Specialties. Responsible for driving change, cultivating a culture of continuous improvement and ensuring successful execution. This position will collaborate across diverse teams while executing on these initiatives.

Leverage your analytical & strategic thinking capabilities to help design & execute initiatives across the enterprise. Lead critical change initiatives by translating strategy to operational objectives through focused activities Execute transformation initiatives aligned with the organization's near-term and long-term strategic goals Drive the implementation of special projects including engaging cross functional teams Showcase your data-driven, decision-making skills to measure and communicate the impact of change.

Analyze various operational outcomes and healthcare data sets to measure the impact of transformation initiatives Collaborate with analytics teams to develop and track key performance indicators (KPIs) and success metrics Assists in monitoring and measuring the effectiveness of changes and makes recommendations to further efforts in attainment of goals Be a champion for cultivating a culture of change.

Partner with cross-functional teams (Operations, Technology, Analytics, Clinical) to ensure alignment on goals and to facilitate change management Communicate impact findings effectively helping to foster a culture of adaptability, innovation, and continuous improvement Executive Communication Development Support in the preparation of executive-level communications highlighting the strategy and outcomes behind initiatives Demonstrate ability to present data and metrics to executive leadership teams that will lead to better business outcomes Demonstrate your ability to successfully manage

projects from inception to completion. Develop and maintain project documentation, including charter, scope, goals, milestones, and deliverables Drive and ensure successful delivery of multiple projects across various departments Establish and meet timelines and due dates Communicate project objectives, goals, and progress to key stakeholders Partner with stakeholders to address potential risks Qualifications: If you are committed to putting our patients first and helping shape the future of care, you belong at Duly.

EDUCATION: Bachelor’s degree in Business, Economics, Healthcare Administration or related field required EXPERIENCE: 2-3+ years of previous experience in consulting and operations background required 1+ years of Healthcare experience preferred The compensation for this role includes a base pay range of $99,000-$149,000, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives.

Base pay is only a portion of the total rewards package. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make.

Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn’t about chasing what’s next for its own sake.

It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly. Current Duly Health and Care team members: Please do not apply through this external site. To be considered, log in to Workday through the OneDuly intranet and click on Career Opportunities to apply. This ensures your application is reviewed appropriately.

If you have questions, please connect with your leader or HR Business Partner for support.

• Bachelor’s degree in Business, Economics, Healthcare Administration, or related field required
• 2-3+ years consulting and operations experience required
• 1+ year healthcare experience preferred