Insurance Assistant II (Hybrid)

Insurance Assistant II (Hybrid)

Chicago, IL, United States

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Posted on: 9/15/2026

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Insurance Assistant II (Hybrid)

Chicago, IL

AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future. AMAI is part of the American Medical Association (AMA), a nonprofit, and the nation's largest professional Association of physicians. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago, IL for an Insurance Assistant II (Hybrid) on our Insurance Administrative team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As an Insurance Assistant II, you will provide assistance to the Administrative Operations Department in order to maintain timely handling and processing of applications, enrollments, checks, claims, and incoming mail.

RESPONSIBILITIES:

Customer Service, Claims and New Business Teams Support

Assist the new business team with updating applications based on underwriting decisions

Enter paper application information into policy administration system

Scan/image claim checks and documents

Complete pre-claim work on paper claims

Route work items to appropriate team/team members

Complete data entry such as address changes, etc.

Print and send outbound correspondence including: applications, ID cards and other documents

AMAI Mail and Correspondence

Collect incoming AMAI mail and sort and route to appropriate recipients

Front-end and back-end scan documents

Return mail/checks

Refund checks

Premium payment for accounting

Other correspondence

Administrative Support

Complete Legal and Finance Teams with administrative tasks

Organize and retain vendor licenses

May include other responsibilities as assigned

REQUIREMENTS:

High school diploma required

2+ years of administrative experience required; experience in the field of insurance preferred

Microsoft software suite (Word, Excel, Access, PowerPoint) skills preferred

Strong attention to detail required

Prior experience with scanning or imaging systems and data entry

Dependable

Demonstrated ability to work well under tight deadline pressure and manage competing deadline

Strong verbal and writing skills to communicate internally and with customers

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is a non-exempt position, and the hourly range for this position is $23.63-$30.83. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee’s pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association’s benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

• High school diploma and 2+ years administrative experience; insurance experience preferred
• Strong attention to detail, dependable, and ability to manage competing deadlines
• Experience with scanning/imaging systems, data entry, and strong verbal/writing communication skills