American Express logo

AI Intern - Experience Studio

American Express
Remote, USARemoteAI/MLIntern & Apprentice$42,700 - $79,300Posted: today

About the role

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Job Purpose You'll join our Creative team and work alongside the team member leading Pencil and AI adoption. The internship is designed to give you practical experience in how AI can support creative work, from research and ideation through to content, design and production.

You'll support existing AI initiatives by testing tools, researching new developments, documenting what we learn and contributing to small experiments. You'll have regular guidance and feedback from the team throughout the internship. The role is there to support and learn from the work already being led within the team, rather than to own AI strategy or implementation. What You'll Do Support Pencil and AI testing: Help test Pencil and other approved AI tools across different creative use cases.

Explore AI opportunities: Research new tools, developments and examples that could be useful for the Creative team. Develop and test prompts: Work with the team to test and refine prompts and help build a useful library of examples. Support experiments: Assist with small proof of concept exercises led by the team to understand where AI can add value to creative workflows. Document learnings: Capture useful prompts, workflows, examples and lessons so they can be shared with the wider team.

Gather feedback: Help collect feedback from creatives using AI tools and summarise common observations and opportunities. Support team learning: Help prepare examples, demonstrations and simple guidance as new tools and workflows are introduced. Collaborate across the team: Gain experience working with Creative Direction, Design, Content, Experience Design and Production. What We're Looking For Education: Recently completed or currently pursuing a degree in Engineering, Computer Science, Data Science, AI, Digital Innovation, Technology or a related field.

Interest in AI and creativity: A genuine interest in generative AI, emerging technology and how it can be used within creative work. Technical curiosity: Comfortable experimenting with new tools and platforms. Some familiarity with generative AI, prompt engineering, Python or automation tools would be useful, but is not essential. Problem solving: Curious and analytical, with a willingness to try different approaches and learn from what works. Communication: Able to explain ideas, findings and observations clearly to both technical and non technical colleagues.

Collaborative approach: Comfortable learning from and working with people across different creative and technical disciplines. Organisation: Able to manage tasks, capture learnings and ask for guidance when needed. Previous professional experience within an agency, creative team or AI role is not required.

What You Will Gain Mentorship and regular guidance from experienced creative and AI focused team members Hands on experience using Pencil and other approved AI tools within a professional creative environment Practical experience applying AI to real creative use cases and workflows Exposure to the wider creative process, including strategy, ideation, content, design and production Experience developing prompts, documenting workflows and supporting AI experiments An understanding of how AI can be introduced responsibly and effectively within a creative team Experience working within a

multidisciplinary and international team Competitive internship salary Location United States The US national base salary range for this position is from $42,700.00 - $79,300.00 The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.

For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Click Here to Learn More

Minimum requirements

  • Currently pursuing or recently completed a degree in Engineering, Computer Science, Data Science, AI, Digital Innovation, Technology, or related field
  • Genuine interest in generative AI, emerging technology, and creative applications
  • Strong communication, problem-solving, collaboration skills, and technical curiosity with willingness to experiment with AI tools

This listing was parsed by AI and may not be complete. Check the official posting on American Express's site for the most accurate information.

Ready to apply?
Applications are handled on American Express's own careers site.
Apply Now

More roles at American Express

Sales Operations Manager
Remote, USA · Remote
View →
Platform Solutions Specialist
Remote, USA · Remote
View →
Manager - Global Client Group - Account Management
Remote, USA · Remote
View →
Regional Account Manager
Remote, USA · Remote
View →
Manager of Partner Operations & Strategic Co-Sell
Remote, USA · Remote
View →