Technology/Healthcare Delivery Lead Manager - Payer
About the role
We Are: Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world.
We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue.
You Are: We are seeking an experienced Program Delivery Manager to support complex, full-lifecycle technology programs for our healthcare clients. You are a collaborative delivery leader who combines healthcare payer knowledge, technology fluency, and strong client engagement skills to help achieve measurable business outcomes. You have experience managing cross-functional teams through complex implementations, from planning and mobilization through delivery, go-live, and optimization.
You are comfortable navigating ambiguity, managing competing priorities, resolving business and technology challenges, and communicating effectively with client and Accenture leadership. As an Accenture Manager, you will work closely with Senior Managers and other program leaders to manage delivery, develop our people, strengthen client relationships, and identify opportunities to improve program performance and create additional client value.
The Work: Depending on the client engagement, you will collaborate with Accenture teams, technology partners, and client stakeholders to: Manage workstreams within complex, large-scale technology programs, helping ensure high-quality, on-time, and on-budget delivery. Partner with program leadership to translate business objectives and technology strategy into actionable plans, milestones, deliverables, and measurable outcomes.
Lead cross-functional Accenture, client, and technology partner teams throughout the delivery lifecycle, including geographically distributed onshore and offshore teams. Build effective relationships with client stakeholders and provide clear, concise updates regarding delivery status, accomplishments, decisions, risks, issues, and dependencies. Proactively identify, manage, and escalate program risks and issues, working across teams and organizational boundaries to maintain delivery momentum.
Apply knowledge of technology, applications, data, cloud, and emerging technologies to support program decisions and connect technology delivery to business outcomes. Manage program governance and delivery activities, including planning, financial tracking, resource coordination, status reporting, quality management, and dependency management. Oversee the development of high-quality client deliverables, ensuring they are accurate, complete, consistent, and aligned with program objectives. Identify opportunities to improve delivery performance, processes, quality, and client value.
Coach and develop analysts and consultants, fostering an inclusive, collaborative, and accountable team environment. Support practice and business growth by identifying emerging client needs and contributing to proposals, solution development, and follow-on opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need: Minimum of 5 years of experience leading complex technology programs, including multiple large-scale, full-lifecycle implementations from mobilization through go-live and post-deployment optimization. Minimum of 3 years of experience in the healthcare payer and/or Pharmacy Benefit Management (PBM) industry, with knowledge of core payer processes such as claims, enrollment and eligibility, benefits, and provider data management.
Minimum of 2 years proven experience engaging and influencing senior client business and technology leaders, including communicating program strategy, delivery status, risks, issues, and recommendations. Minimum of 2 years of demonstrated experience leading large, cross-functional and geographically distributed teams and applying technology expertise, including Agile/Scrum delivery methods, to achieve business and program outcomes. Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience.
Bonus Points If: You have experience leading cloud, data, AI, application modernization, platform transformation, or other large-scale technology modernization programs. You have certifications or demonstrated experience with major cloud platforms, including Microsoft Azure, AWS, or Google Cloud. You have demonstrated experience applying generative AI and AI-enabled tools within technology delivery or business transformation. You have a PMP, Agile, Scrum, SAFe, or similar program/project delivery certification.
You have experience helping shape new client opportunities, proposals, or follow-on transformation work. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/06/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S.
Employee Benefits | Accenture Role Location Annual Salary Range California $94,400 to $266,300 Colorado $94,400 to $230,000 Connecticut $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maine $80,400 to $196,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York $87,400 to $266,300 New Jersey $100,500 to $266,300 Ohio $87,400 to $213,000 Virginia $87,400 to $245,000 Washington $100,500 to $245,000 About Accenture Accenture is a leading global professional services company that helps the world’s
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We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
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Minimum requirements
- 5+ years leading complex technology programs with full-lifecycle implementations
- 3+ years healthcare payer or PBM industry experience with core payer process knowledge
- 2+ years leading large, cross-functional teams and engaging senior client leaders, with a bachelor's degree or equivalent experience
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