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SAP IS-U FICA Consultant - Utilities

Accenture
Chicago, IL, USAHybridSoftware EngineeringMid-Level$54,400 - $205,800Posted: today

About the role

We Are: Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world.

We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue.

Visit us at accenture.com. You Are: An SAP Utilities professional who helps electric, gas, and water utilities transform customer financial operations through SAP IS-U FICA, Payments, Revenue Management, and Credit & Collections capabilities. You combine strong functional knowledge of utility customer accounting, payment processing, collections, returns, write-offs, revenue lifecycle management, and reconciliation with solid SAP configuration and consulting skills.

You understand the critical relationship between utility billing, customer accounting, payment processing, collections, and Corporate Finance. You are comfortable partnering with utility business stakeholders to translate customer and financial requirements into scalable SAP solutions that improve cash flow, financial controls, operational efficiency, and customer experience.

The Work: Deliver SAP Utilities transformation programs through your combined SAP IS-U FICA, customer financial operations, and functional delivery expertise, which includes your ability to: Lead functional delivery across SAP IS-U FICA, Payments, Revenue Management, Credit & Collections, and Customer Financial Services. Partner with utility finance, customer service, collections, and business stakeholders to understand current-state challenges and define future-state customer financial processes.

Design and configure SAP IS-U FICA capabilities supporting customer account management, invoicing integration, payments, payment lots, clearing, returns, refunds, write-offs, collections, dunning, and financial reconciliation. Design and optimize Credit & Collections processes and strategies to support utility customer operations and business objectives. Support payment-processing capabilities and integration with banks, payment channels, external payment processors, and related systems.

Drive reconciliation across Customer Information Systems, Billing, FICA, General Ledger, and Corporate Finance processes. Analyze customer financial data, account balances, open items, payment transactions, collections activity, and reconciliation results to support design, testing, conversion, and operational readiness. Partner with Billing, Customer Service, Finance, Integration, and Data teams to ensure end-to-end process integrity.

Lead or support functional activities throughout requirements, solution design, configuration, unit testing, SIT, UAT, defect triage, cutover, go-live, and hypercare. Identify opportunities to use SAP Business AI and GenAI to improve collections, customer financial services, exception management, reconciliation, and operational productivity. Collaborate across business, technology, testing, training, client, and offshore teams in a Global Delivery model. Coach analysts and junior consultants while contributing to Accenture SAP Utilities capabilities, assets, and delivery best practices.

Travel may be required for this role. The amount of travel will vary depending on business need and client requirements. Here's what you need: Minimum of 3 years of functional SAP IS-U FICA experience, including hands-on experience with customer accounting and financial processes. Minimum of 1 year of hands-on knowledge of SAP IS-U FICA capabilities including payments, clearing, returns, refunds, dunning, write-offs, collections, and reconciliation.

Minimum of 1 end-to-end SAP IS-U or SAP Utilities implementation in a functional, configuration, or delivery role, including supporting requirements, process design, configuration, testing, defect resolution, cutover, and/or hypercare. Experience with utility Customer Information Systems and the integration between Billing, FICA, and downstream Corporate Finance processes. Understanding of utility financial operations, customer accounting, revenue lifecycle management, and collections processes. Experience working with/for electric, gas, or water utilities.

Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experiencement skills. Bonus Points If: You have experience with SAP S/4HANA Utilities or S/4HANA-based customer financial processes. You have experience with complex utility Credit & Collections strategies, payment arrangements, deposits, returns, and write-offs. You have experience integrating SAP FICA with SAP Finance / General Ledger.

You understand utility regulatory requirements affecting collections, customer protections, payment arrangements, and financial operations. You have experience with revenue assurance, financial reconciliation, or customer account conversion. You have experience applying AI or GenAI to collections, exception handling, customer operations, or finance processes. You have experience supporting workshops and design decisions across system build, testing, cutover, go-live, and stabilization.

You have experience coordinating functional activities with global delivery teams across onshore and offshore locations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/20/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S.

Employee Benefits | Accenture Role Location Annual Salary Range California $70,350 to $205,800 Colorado $63,800 to $177,800 Connecticut $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maine $54,400 to $151,400 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York $66,300 to $205,800 New Jersey $68,000 to $205,800 Ohio $59,100 to $164,600 Virginia $59,100 to $189,300 Washington $80,200 to $189,300 About Accenture Accenture is a leading global professional services company that helps the world’s leading

businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. Bring your incredible skills and join our global team of innovators.

We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture

Minimum requirements

  • Minimum 3 years functional SAP IS-U FICA experience with customer accounting and financial processes.
  • At least 1 year hands-on with SAP IS-U FICA payments, clearing, returns, refunds, dunning, write-offs, collections, and reconciliation.
  • Minimum 1 end-to-end SAP IS-U or Utilities implementation in functional, configuration, or delivery role.

This listing was parsed by AI and may not be complete. Check the official posting on Accenture's site for the most accurate information.

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